CRD Privacy Statement
1. How does CRD approach member privacy?
CRD values our member privacy because our members value their privacy and because we value our customers. Member privacy is a priority in the online commerce brought to the customer through CRD.
2. What information is considered private?
All information pertaining directly to the customer is considered private. This information includes the following: name, mailing address, e-mail address, telephone number, date of birth, and credit card number.
3. Who is authorized to view private information?
CRD and CRD staff are authorized to view the customer's private information (except for the credit card number) so that we are better able to serve that particular customer when and if the customer contacts us for questions and service. CRD staff members are authorized to view a customer's private information for business purposes, since CRD is responsible for completing orders made by the customer through CRD.
Select CRD staff members are authorized to access a customer's entered credit card information. However, these staff members use the information for the express purpose of completing the customer's order through CRD. All credit card information is secured through the CRD Secure Server and the transaction process which leads to the approval of the customer's credit card information. During the transaction process, transaction services and financial institutions may view a customer's private information for the purpose of completing financial transactions.
CRD will release private information when such information is requested by federal, state, or local legal authorities. CRD will also release private information whenever necessary to protect the legal and physical well-being of the CRD program, CRD, the customer, and/or other individuals associated with the CRD program.
4. Who is not authorized to view private information?
Anyone who is not a CRD staff member, a staff member of CRD servicing the customer, or a staff member of a transaction service or financial institution involved in the financial transaction process, is not authorized to view private information under normal circumstances.
It is not the policy of CRD to release a customer's private information to businesses and organizations engaged in commercial mailings and the like. A customer submits private information for the exclusive purpose of completing an order and receiving service.
5. Are there security risks for which CRD cannot be held responsible?
CRD Secure Server Guarantee (see the Security / Guarantee) serves as the customer's guarantee of the security of all transactions made through the CRD Secure Server using its integrated SSL (Secure Socket Layer) technology.
When a customer sends private information to CRD through any method other than the CRD Secure Server, no guarantee of the security of private information is provided. All e-mails, telephone calls, letters, and other forms of communication not through the CRD Secure Server, should be considered insecure and able to be intercepted in transit by unauthorized parties. CRD considers the likelihood of interception of such forms of communication by unauthorized parties low but finds it necessary to point out the risk of such interception.
6. Is there any other information that does not fit the "private" classification and that CRD can record?
CRD computer systems frequently have access to information that is not directly related to the customer himself or herself. CRD has the ability to record a user's IP address (the address that identifies a user's computer on the Internet); however, in most cases, this information cannot be traced back to the customer. Other information accessible to CRD computer systems through the Internet includes, in many cases, the customer's computer operating system, browser software description, browser version, domain name, and referring web page.
CRD may use "cookies," or information stored on a customer's computer, for the purpose of providing online services to the customer. It is the opinion of CRD that the use of "cookies" will benefit the customer, CRD, and the CRD program, when applicable, by providing a profile related to the customer's online history with CRD and the customer's preferences.
The customer should be aware that the above types of information, among others, may be sent by his or her computer across the Internet and that he or she may not be aware of it. Use of CRD Web site implies permission given to CRD to track this information for research purposes.
CRD: Accuracy of Information
CRD takes measures to ensure the accuracy of material on its Web site.
In the rare event of inaccurate information being presented on its Web site, CRD disclaims responsibility for such inaccuracy but will correct the inaccurate information as soon as possible once informed of the inaccuracy.
CRD: Use of the CRD Web site
The customer takes full responsibility for use of the CRD Web site. The CRD Secure Server Guarantee insures the security of online credit card transactions; within the parameters outlined on this page. CRD will take responsibility for the security of online credit card transactions.
Any material submitted to CRD, other than credit card information, by any means, with or without the customer's knowledge, becomes the property of CRD and CRD; CRD reserves the right to record and store such material for internal business activities and for cooperation with CRD.
Use of the CRD Web site implies acceptance of and agreement to the following statements. All material on the CRD Web site is provided "as-is," without any warranty, to the fullest extent allowed under the law. CRD is not responsible for problems related to the use of the CRD Web site, including, but not limited to, computer system damage, unavailable network connections, and financial problems experienced by the customer other than those that result from credit card fraud. While CRD has a business relationship and provide services to the customer, CRD is not responsible for the actions of people associated with CRD who obtain information that an official representative of CRD is authorized by CRD to obtain. Retail affiliates have commercial Web sites, many of which are hosted by CRD; CRD is not responsible for the content of retail affiliates' Web sites. CRD reserves these rights to the maximum extent permitted under applicable laws.
All terms and conditions stated by CRD are done so under the laws of the District of Columbia, United States of America, regardless of any conflicts of law. If any part of the terms and conditions is found to be inapplicable for any reason, the remaining terms and conditions remain valid and enforceable.
These conditions may change at the reasonable discretion of CRD. If the conditions are changed, they will be posted in updated form on the CRD Web site. CRD reserves the right to nullify the terms and conditions stated in its Web site at any time.
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The Information We Need to Process Your Order
You explicitly provide information via:
New Account Form or Contact with Customer Service
- To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information.
- We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.
- We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier and CRD customer service representatives. (NOTE: We would be obligated to disclose individual personal information if CRD were to be subpoenaed or ordered by a court of law.)
We Automatically Collect:
Internet Protocol (IP) Address
- We record your IP address each time you visit CRD. Recording IP addresses helps us determine usage and traffic patterns.
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Other Information We Collect
Contact Us Form
- Should you contact us through our Contact Us Form, we require your name and email address only to send you a reply.
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Sharing Your Information
Information is Not Shared
Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.
External Links
Our Web site may include links to other Web sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these Web sites. Generally, we will inform you of these links.
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Your Consent
By using our Web site, you consent to the usage and collection of this information. If we decide to alter our privacy policy, these changes will be posted on this page so that you will always be informed about what information is collected, how it is used, and under what circumstances it will be disclosed.
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Payment Information
CRD gladly accepts payments for purchases in the form of credit card. We can only process orders within the United States and Canada and US territories. CRD retains the right to cancel orders that appear fraudulent or suspect. We report all fraudulent transactions to proper authorities. To insure prompt processing of your order, please insure that your ship to address exactly matches that of your credit card billing address. If you have further questions regarding orders, please email CRD.
Credit Cards
CRD accepts the following credit cards for payment:
Visa
MasterCard
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Opt-Out Policy
To opt out of receiving communications from CRD, contact us at CRD.
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Contacting Us
If you have any questions or comments regarding this statement, please contact CRD or 202-822-0750.
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©2004 CRD
Site Last Updated: 16-Aug-06
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